Privacy Policy
Introduction
Meaningful Technology Limited (trading as SyncHive) (we, us, our) complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual.
This policy explains how we collect, use, disclose, store and protect personal information.
This policy does not limit or exclude any of your rights under the Act. For further information about the Act, you can visit the website of the Office of the Privacy Commissioner at www.privacy.org.nz.
Changes to this policy
We may update this policy from time to time by publishing a revised version on our website. The updated policy will apply from the date it is published.
The Information We Collect
We collect personal information about you from:
- You, when you provide information directly to us (for example, when creating an account, subscribing to services, contacting us, or using our website or services).
- Third parties where you have authorised this, or where the information is publicly available.
Where possible, we collect personal information directly from you.
As a provider of data integration and software services, we may also process personal information on behalf of our customers. In those circumstances, we act as a service provider, and the relevant customer is responsible for ensuring compliance with applicable privacy laws.
How We Use Your Personal Information
We may use your personal information to:
- Verify your identity
- Provide and administer our services
- Communicate with you
- Market our services to you (in accordance with applicable laws)
- Improve and develop our services
- Conduct research and statistical analysis (in anonymised form)
- Undertake credit checks (if necessary)
- Invoice you and collect payment
- Protect and enforce our legal rights
- Comply with our legal obligations
Any electronic marketing communications will comply with the Unsolicited Electronic Messages Act 2007.
Disclosure of Personal Information
We may disclose your personal information to:
- Companies within our corporate group
- Service providers who support our business (including hosting providers, IT service providers, and payment processors)
- Credit reporting agencies (if required for credit checks)
- Regulatory authorities or law enforcement agencies where required by law
- Any person authorised by you
- Any other person as permitted or required by the Act
Some service providers may be located outside New Zealand. Where we disclose personal information overseas, we will take reasonable steps to ensure it is protected by comparable privacy safeguards as required under the Privacy Act 2020.
Storage and Security
We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, disclosure, alteration, or misuse.
However, no system can be completely secure. If you provide personal information over the internet, you do so at your own risk.
Retention of Personal Information
We retain personal information only for as long as it is required for the purposes for which it was collected or as required by law.
When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.
Accessing and Correcting Your Personal Information
You have the right to request access to your personal information and to request correction of that information.
Before processing your request, we may require proof of identity.
If we do not agree to a requested correction, we will note your requested correction with the information where appropriate.
To request access or correction, please contact us at:
[email protected]
We may charge reasonable costs for providing copies of personal information.
Complaints
If you believe we have breached your privacy rights, please contact us at [email protected] so we can investigate and respond.
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner at www.privacy.org.nz.
Cookies and Website Use
We use cookies and similar technologies to monitor website usage and improve user experience.
You may disable cookies in your browser settings, although this may affect website functionality.
If you follow a link to another website, that site will have its own privacy policy. We recommend reviewing it before providing personal information.